Skip to main content
How It Works Features FAQ

Your trade.
Our admin.

ToolMate is an AI admin assistant that helps with your entire job lifecycle, right inside WhatsApp.

Waitlist members get a lifetime discount on all future plans

No credit card required. Takes 60 seconds.

£24k
More revenue by never
missing an enquiry
12hrs
Saved every week
on admin
21×
More likely to convert if
responded to within 5 min

From enquiry to invoice, hands‑free

Here are a few examples of how ToolMate can help with your admin, straight from your phone.

Enquiry handled.

Instant replies to customer enquiries

A customer reaches out, whether by email, Instagram, Facebook, or SMS. ToolMate picks it up, drafts a friendly, professional reply and sends it to you for approval. You manage it all from WhatsApp.

Quote sent.

Review, tweak and send quotes

ToolMate generates a quote based on the conversation with the customer. You review the price, tweak if needed, and approve. The customer gets a polished quote in seconds.

Job booked.

Intelligent scheduling

ToolMate checks your calendar and the job location, finds a slot that minimises travel between jobs so you get the most out of your day. You confirm, and the job is booked.

Your trade pays the bills.
Admin takes your time.

On top of a full day's work, there are messages to reply to, quotes to write, jobs to schedule, and invoices to chase. The admin never stops, even when you do.

Enquiries go unanswered

You're on the tools. A message arrives and by the time you see it, they've gone elsewhere. Leads are 21x more likely to convert if responded to within 5 minutes. From a rooftop, you can't.

£24,000 lost per year on average

Evenings eaten by admin

You get home and there are messages waiting: quotes to write, invoices to chase, bookings to confirm. Another hour of unpaid work before you can switch off.

12 hours of admin every single week

Quotes go cold, money goes unpaid

UK small trade businesses are owed an average of £8,500 in unpaid invoices at any given time. Each one requires 3-5 follow-up messages before it's resolved. That's admin that compounds the original problem and takes time you don't have.

Unpaid quotes = cash flow problems

No existing tool actually solves this

Jobber and Tradify still need constant manual input. Generic AI has no trade knowledge. 150,000 trade businesses still run on WhatsApp and sticky notes. Not because they don't care, but because nothing better was built for how they work.

Inadequate platform tools

There's a smarter way. That's why we built ToolMate.

Set up in under 5 minutes.

No tech skills. No IT guy. No faff.

01

Connect Your WhatsApp

Share your number. No app to download, no new login.

02

Tell ToolMate About You

Your trade, working hours, and communication style. ToolMate learns the rest from how you work.

03

ToolMate Works. You Approve.

Enquiries qualified, quotes drafted, follow-ups teed up. You review and approve before anything reaches a customer.

Works the way you already work.

ToolMate slots into your existing setup. No new app to download, no dashboard to learn, no workflow to redesign. Think of it as a knowledgeable colleague who happens to be available around the clock: quietly handling the admin so you can focus on the job, and always ready when you need a hand.

Your WhatsApp. That's it.

You already use WhatsApp every day. ToolMate lives there too. No login, no new interface. Just messages.

Nothing to install.

Works on the phone in your pocket. No app store, no subscription software, no IT setup required.

Up to speed from day one.

Tell ToolMate how you work and it gets to work. No training course. No onboarding curve. No wasted time.

Every step handled.
You just approve.

From first message to repeat booking, ToolMate manages the admin at every stage. Nothing reaches a customer without your sign-off.

1. Enquiry

A customer messages you on WhatsApp, email, SMS, or Instagram. ToolMate picks it up instantly and drafts a professional reply for your approval, whether it's 9 am or 11 pm.

  • Qualifies the lead so you spend time on the most valuable jobs
  • Replies in your tone of voice, not a generic bot
  • Handles emergency and out-of-hours enquiries

2. Quote

ToolMate drafts an itemised quote based on the unique job details. You review it, tweak it if needed, and approve. Nothing goes out without your sign-off.

  • Pulls in live supplier pricing for materials
  • Chases unanswered quotes automatically in your voice
  • Flags edge cases that need your personal judgement

3. Schedule

ToolMate finds an open slot in your calendar, proposes it to the customer, and books the job once you confirm. No back-and-forth texts to arrange a date.

  • Groups nearby jobs to cut travel time between sites
  • Sends the customer a booking confirmation instantly
  • Reschedules automatically if your diary changes

4. Job Execution

You focus on the work. ToolMate handles everything around it. The customer gets a reminder before you arrive, and you get a briefing so nothing is missed on site.

  • Morning summary with site notes and materials needed
  • Customer gets an arrival-window notification
  • Send photos or voice notes via WhatsApp to be logged against the job

5. Invoice & Payment

Job done? ToolMate sends the invoice automatically. If payment doesn't arrive, it chases politely at 7, 14, and 30 days so you don't have to.

  • Invoice sent on job completion
  • Automated payment reminders at 7, 14, and 30 days
  • Full customer payment history tracked

6. Reviews & Repeat Work

After every successful job, ToolMate sends a review request to the customer. It also keeps a full history of every customer and proactively reaches out when seasonal or recurring work is due.

  • Automatic post-job review requests
  • Customer history: jobs done, addresses, payment behaviour
  • Proactive outreach for seasonal and recurring work

Gets smarter every day you use it.

Every correction and adjustment trains ToolMate. Over time it learns your style, your suppliers, and how you like to communicate, until the suggestions feel like they came from you.

Communication style: your tone, sign-off conventions, and how you prefer to talk to customers

Job preferences: which types of work you take on, typical durations, and how far you'll travel

Customer patterns: who pays on time, who's high-risk, and who's worth prioritising

You're always in control: you approve everything before it reaches a customer, every time

£24,000
Average yearly loss
from missed enquiries
21×
More likely to convert if
responded to within 5 minutes
12hrs
Spent on admin
every week
81%
Of customers check Google
reviews before enquirying

Ready to win more jobs
and get your evenings back?

Join the ToolMate waitlist today. Be first to get access when we launch and lock in a lifetime discount on every future plan.

Waitlist = lifetime discount on all plans

No credit card. No app to install. Takes 60 seconds.

Straight answers.

No. ToolMate works entirely through WhatsApp. No app to download, no new login, no fuss. If you can send a WhatsApp message, you're set.

Nothing goes out to a customer without your approval. ToolMate drafts and proposes. You decide what gets sent. You can set it to auto-handle routine responses once you trust it, but that's always your choice to make. You're in control at every step.

Not yet. ToolMate handles text-based enquiries: WhatsApp, email, SMS, and Instagram messages. Voice call handling is on the roadmap. In the meantime, many customers who'd have called will message instead if they see a prompt reply from you on other channels.

Yes. ToolMate is fully GDPR compliant and all data is stored securely in the UK. We never share your customer data.

Free during the waitlist period. Pricing will be confirmed closer to launch, designed to be a fraction of what it saves you and far less than hiring someone to handle it for you.

Absolutely. If you can use WhatsApp, you can use ToolMate. Setup takes under 5 minutes with step-by-step guidance.

ToolMate is for plumbers, electricians, builders, and any tradesperson running their own business. It handles the admin so you can win back your free time.